Last Updated: June 2026
At Kolvo IPTV (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
By using our website and services, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
When you place an order, contact support, or create an account, we may collect information such as:
- Name
- Email address
- Billing information
- Order details
- Communication history with our support team
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of visits
- Referral sources
This information helps us improve website performance and user experience.
How We Use Your Information
We may use your information to:
- Process orders and subscriptions
- Deliver account credentials and service information
- Provide customer support
- Improve our website and services
- Communicate important account updates
- Detect and prevent fraud, abuse, or unauthorized access
- Comply with legal obligations
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Analyze website traffic
- Enhance the overall browsing experience
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Payment Information
We do not store full payment card information on our servers.
Payments may be processed through secure third-party payment providers that maintain their own privacy and security practices.
We recommend reviewing the privacy policies of any payment processors used during checkout.
Data Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share information only when necessary to:
- Provide our services
- Process payments
- Respond to legal requests
- Protect our rights, users, or systems
- Prevent fraud or security threats
Any service providers we work with are expected to handle information responsibly and securely.
Data Security
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.
Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it may be securely deleted or anonymized.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your data
- Object to certain processing activities
- Request a copy of your information
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page with a revised “Last Updated” date.
Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Email: supp.kolvo@outlook.fr
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.